This Privacy Policy describes how Mediwell Health Spa ("Mediwell," "we," "us," or "our") handles information when you visit our website, book appointments, or interact with our services. We are committed to protecting your privacy and being transparent about our practices.
1. Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and mailing address.
- Booking information — appointment preferences, service selections, and consultation notes you provide.
- Payment information — processed securely through our third-party payment and booking partners; we do not store full payment card details on our servers.
- Website usage data — IP address, browser type, pages visited, and similar analytics data collected via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and manage appointments and consultations.
- Communicate with you about services, promotions, and account updates.
- Process payments and fulfill service agreements.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers — booking platforms, payment processors, email delivery services, and analytics providers who help us operate our business.
- Legal authorities — when required by law, court order, or to protect our rights and safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to understand how visitors use our site, remember preferences, and support marketing analytics. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request information about how we process your data.
To exercise these rights, contact us using the information below. We will respond to reasonable requests in accordance with applicable law.
7. Children's Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.
8. Third-Party Links
Our website may contain links to third-party websites or booking widgets. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage users to review the policy periodically, as legal or operational practices may evolve.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Last updated: September 6, 2026. This page is maintained by Mediwell Health Spa as app-owned content. It is not a certification, legal opinion, or independent verification of compliance.